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Walmart.com Help: Walmart.com's Price Matching Policy

Walmart.com is committed to providing low prices every day, on everything.* So if you find a lower price from an online retailer on an identical, in-stock product, tell us and we'll match it.* Additionally, if you recently bought something from Walmart.com and it is now listed at a lower price, let us know.

* The following limitations apply:

  • The item must be identical, (i.e., size, model, quantity, brand, color)
  • The item must be in-stock at the online retailer's website and on Walmart.com at the time of the price match request
  • We will price match one item per customer per day (limit does not apply to orders to New Mexico, unless the purchase is for resale)
  • We will not offer rain-checks for items that are not currently in stock
  • The item must be sold and fulfilled by one of these online retailers:
    Academy.com, Amazon.com, Autozone.com, Babiesrus.com, Basspro.com, Bedbathandbeyond.com, Bestbuy.com, Cabelas.com, Chewy.com, Dickssportinggoods.com, Dollargeneral.com, Familydollar.com, Homedepot.com, Jcpenny.com, Kmart.com, Kohls.com, Lowes.com, Michaels.com, Newegg.com, Officedepot.com, Oreillyauto.com, Pepboys.com, Petco.com, Petsmart.com, Sears.com, SportsAuthority.com, Staples.com, Target.com, Toysrus.com, Walgreens.com

Sorry, we don't match:

  • Stores in Alaska and Hawaii do not Price Match other store prices or online prices
  • Prices from, or on behalf of Marketplace and third-party sellers
  • Discounts applied in checkout
  • Offers advertised as percentage off or dollar off (e.g., "15% off" or "$5 off")
  • Auctions prices or those requiring memberships
  • Prices that cannot be determined independent of other items, e.g., fees, shipping charges
  • Bundle offers, rebates, coupons, mail-in offers, offers that include financing
  • Prices that require a minimum quantity purchase
  • Items that other retailers have listed as clearance, close out, liquidation, special hour/flash/limited quantity offers
  • Damaged, used, or refurbished items
  • Price errors
  • In-store prices
  • Prices as a result of Pickup Discounts
  • No price matches to other retailers for prices shown from Thanksgiving Day through Cyber-Monday 
     

How to match a Walmart.com price to another online retailer*:

  •  If you think you are eligible based on the above, contact Walmart.com Customer Care before you place your order.  We will verify the item eligibility
  • Walmart.com has the final decision for matching an online price

How to request a price adjustment if an item you purchased from Walmart.com has been reduced (for example, a rollback price)

  • If an item previously purchased from Walmart.com (not including items from a Marketplace or third-party seller on our site) is now listed at a lower price, and the item is within its eligible return window, contact Walmart.com Customer Care to request an adjustment for the price difference
  • Price adjustments are not available for Clearance, Special buy, Value of the Day, 1 Hour Guarantee prices, or for prices shown from Thanksgiving through Cyber Monday

How to match a Walmart in-store price to a Walmart.com or other retailer's online price:

Walmart reserves the right to update or modify the terms of this policy at any time.
Last Updated: February 21, 2018

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